Shipping Policy

BOLTCODA is committed to providing clear information regarding order processing, shipping, tracking, and delivery.

1. Order Processing

Orders are generally processed within approximately 1–3 business days after payment has been successfully authorized.

Orders placed on weekends or public holidays may begin processing on the next applicable business day.

Processing times may occasionally be longer because of unusually high demand, payment verification, public holidays, inventory conditions, or other operational circumstances.

2. Shipping Availability

Shipping destinations available for a particular order will be shown during checkout.

We reserve the right to restrict shipping to locations that our logistics providers cannot reasonably or legally service.

3. Shipping Charges

Applicable shipping charges will be displayed during checkout before you submit payment.

Shipping costs may depend on:

Destination;
Order value;
Product type;
Package size or weight; and
Shipping method.

4. Estimated Delivery

Delivery times vary by destination and carrier.

Any estimated delivery date or delivery window shown on our website, at checkout, or in a shipping confirmation is an estimate and not an unconditional guarantee.

Delivery may be affected by:

Carrier operations;
Customs procedures;
Weather;
Public holidays;
Peak shopping periods;
Remote-area delivery;
Incorrect address information; or
Other events outside our reasonable control.

5. Tracking

Where shipment tracking is available, tracking information will normally be sent to the email address associated with the order after dispatch.

Carrier systems may require additional time before tracking information becomes active.

6. Shipping Address

Customers are responsible for providing a complete and accurate delivery address.

Please contact us immediately if you discover an error:

service@boltcoda.com

We cannot guarantee that an address can be modified once fulfillment has begun.

7. Failed Delivery

If delivery cannot be completed because of an incorrect or incomplete address, repeated unsuccessful delivery attempts, refusal of delivery, or failure to collect a parcel, additional costs may apply where permitted by law.

We will review such cases individually.

8. Customs and Import Charges

For international shipments, customs duties, import taxes, brokerage charges, or similar government-imposed fees may apply depending on destination.

Where such charges are not collected during checkout, they may be payable separately by the recipient as required by local law.

We do not represent government-imposed import charges as part of the product price unless they are expressly included at checkout.

9. Delayed Shipments

A carrier delay does not automatically mean that a parcel has been lost.

If tracking information has not changed for an unusually long period, contact:

service@boltcoda.com

We will make reasonable efforts to investigate with the applicable logistics provider.

10. Lost Packages

If a shipment is confirmed lost, we will review the order and provide an appropriate remedy in accordance with applicable law and the circumstances of the shipment.